There are two ways to create White Label: setup on the primary domain or on the subdomain (it can be any level).

Pay attention: after you set up White Label on the hosting you should create it in the personal account.

Settings of White Label on the subdomain

For third-level domains (for example avia.your-site-name.com):

Create the CNAME record for the domain in the DNS settings on your hosting. The CNAME record should look like: “avia.your-site-name.com IN CNAME whitelabel.travelpayouts.com.” (“avia”  is just an example, you can use your own domain name).

Hint for beginners: often in the DNS control panel you need to specify only the name of the subdomain, for example, avia. That is, the name of the main domain in the name field does not need to be entered. In any case, the system itself will notify you of an input error.

Important: The CNAME should be an entry in domain DNS-settings; you don’t need to create a subdomain for White Label on your hosting.

Examples of creating CNAME record in different control panels you can find here.

Please note that there’s a processing period (up to 72 hours) after creating your CNAME in domain settings.

Settings of White Label on the primary domain

For second-level domains (for example, your-site-name.com):

Set up a 301 redirect of the domain your-site-name.com to www.your-site-name.com. You can do it with help of hosting panel (don’t forget about redirect from https) or use htaccess file.

To do this in the root directory of your site you must create the file “.htaccess” with the following content (if the file already exists, simply add this entry to it):

RewriteEngine on
RewriteCond %{HTTP_HOST} ^[^.]+\.[^.]+$
RewriteCond %{HTTPS}s ^on(s)|
RewriteRule ^ http%1://www.%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

Then set up forwarding from www.your-site-name.com to whitelabel.travelpayouts.com. Create CNAME record in the DNS settings of your hosting. The CNAME record should look like: “www.your-site-name.com IN CNAME whitelabel.travelpayouts.com.“.

Examples of creating CNAME record in different control panels you can find here.

There must be a period (up to 72 hours) after you created CNAME in domain settings and the White Label setup finished.

Important warning: a record like “*.your-domain.com IN A 192.168.0.1” (where the IP address of your website is specified instead of 192.168.0.1) may block the CNAME record. Read more about the operation of DNS here.

Note for experienced webmasters: you can configure A record for the master domain without using www and redirect. As a result, the White Label will open on the master domain (or any subdomain for which you will create an A record). The only restriction is that the IP address of the White Label, which is specified in the A record, may change. We do not inform you about the change of address anywhere, so you need to track it yourself.

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